SAP Basis Services
Expert SAP Basis outsourcing and support, around the clock, from consultants in the USA, Canada, the Netherlands and Australia.
Talk to a Basis ExpertSAP Basis, Handled
Keep your SAP systems secure, current and running smoothly, without hiring for every Basis skill in-house.
Our SAP Basis consultants provide around-the-clock services to customers locally and globally. Contact us with your Basis requirements and we'll respond within one hour, with a Basis expert available in less than one working day. CONTAX is certified by SAP as a Partner Center of Expertise, one of the few SAP services companies in North America authorized to deliver SAP Enterprise Support on SAP's behalf.
Our SAP Basis Services
Fixed-fee or pay-as-you-go, with SLAs for only what you need.
Basis Outsourcing
- Proactive monitoring of all SAP systems
- Patches, updates and transports
- On-call services for critical issues
- Performance tuning
- SAP EarlyWatch Alert management
SLA-Based Monitoring
For teams with their own Basis staff who need extra expertise: proactive services that catch avoidable problems, like a database table reaching its maximum size, before they affect performance or availability.
On-Demand Services
Your Basis person just quit? On-call, on-demand Basis help on as little as two hours' notice, with no long-term commitment, and free knowledge transfer and transition.
Upgrades and Updates
Service packs and EHP updates, most done in a matter of days, and significant upgrades in six weeks or less.
HANA and S/4HANA Migrations
HANA database migrations for many SAP customers, and straight answers on what you need to know before an S/4HANA migration.
S/4HANASecurity, Authorizations and Compliance
Security audits and support for SOX, GMP, ISO and other compliance audits, from our security and authorization specialists.
BW Basis
Installing, monitoring and servicing SAP BW installations, a specialized skill our team has provided for more than 10 years.
Basis for SAP on AWS
Migration, monitoring and management of SAP systems running on Amazon Web Services.
SAP on AWSWhy Outsource Basis to CONTAX
SAP Partner Center of Expertise
Certified by SAP to deliver SAP Enterprise Support on its behalf.
Fast Response
A response within one hour, and an expert within one working day.
Pay for What You Need
Fixed-fee or pay-as-you-go contracts, with no unnecessary services.
SAP Basis FAQ
What does SAP Basis cover?
The technical administration of SAP systems: installation, monitoring, performance tuning, patches and upgrades, transports, user security and authorizations, and the databases and infrastructure SAP runs on.
Can we outsource only part of our Basis work?
Yes. Our SLA-based monitoring and proactive services are designed for companies that have internal Basis staff but need additional expertise or coverage.
How quickly can you help if our Basis person leaves?
We provide on-call, on-demand Basis services on as little as two hours' notice, and we'll perform the knowledge transfer and transition for free.
How long does an SAP upgrade take?
Most EHP updates take a matter of days, and even significant upgrades can be completed in six weeks or less.
Do you offer 24x7 SAP Basis support?
Yes. Our Basis consultants in the USA, Canada, the Netherlands and Australia provide around-the-clock services.
Need SAP Basis Help?
Tell us what you need, and we'll respond within one hour.